6 to 8 weeks before
- Set your moving date, and check lease end or settlement dates.
- Get a clear written quote from a removalist (see how our hourly rates work).
- Start decluttering: sell, donate or book a council kerbside or tip run for things you won't take.
- If dates don't line up, ask about storage.
- Tell us about pianos, pool tables or other heavy items early.
4 weeks before
- Book your removalist and confirm the date.
- Order cartons, paper and tape. Our Box Shop offers free delivery on orders over $200.
- Book lifts and loading docks if you're in a unit, at both addresses.
- Arrange school, childcare and pet changes if needed.
- Start packing rooms you rarely use.
2 to 3 weeks before
- Arrange electricity, gas, internet and water connections at your new address and disconnections at the old one.
- Update your address with your bank, employer, insurer, Medicare, the ATO and the electoral roll.
- Organise mail redirection with Australia Post.
- Update your licence and vehicle registration address with the Queensland Government.
- Book cleaning for the old place, and check bond cleaning requirements if you're renting.
1 week before
- Finish packing everything except daily essentials. Label every box with the room and a short description. See our packing guide.
- Dismantle furniture you can, or tell us what needs dismantling.
- Defrost and clean the fridge and freezer if it's moving.
- Confirm parking for the truck at both addresses.
- Reply to our reminder email 48 hours before your move by tapping Confirm My Move.
The day before
- Pack an essentials box: chargers, medication, toiletries, kettle, snacks, toilet paper, bedding and a change of clothes.
- Keep valuables, documents and keys with you.
- Check the weather. If storms are forecast, keep in touch with our team.
Moving day
- Be there (or have someone there) to walk the crew through and answer questions.
- Do a final walk-through of every room, cupboard and the garage.
- Read meters and take photos of the empty property.
- At the new place, tell the crew where furniture and boxes go.
After the move
- Unpack the kitchen and bedrooms first.
- Book a piano tuner if your piano moved.
- Recycle cartons, or keep them for next time.
How booking works
Every move starts with a clear written quote. You'll receive a booking confirmation email when you book, and a reminder 48 hours before your move. Tap Confirm My Move in that email, or let us know about any changes.
FAQs
How far ahead should I book removalists in Brisbane?
Book as early as you can, ideally four to eight weeks ahead, and earlier for month ends, school holidays and the end of the financial year.
What should I pack in an essentials box?
Chargers, medication, toiletries, a kettle, snacks, toilet paper, bedding and a change of clothes for everyone.
When should I arrange utilities for my new home?
Two to three weeks before your move, so power, water and internet are ready when you arrive.
Do I need to book a lift for moving day?
If you're moving into or out of a unit, check with the building manager and book the lift and loading dock at both addresses.